Frequently Asked Questions


How do I apply for a job at Miss Jones?

You can email your resume to and let us know which location you are applying for. We can only accept resumes from people who are 19 years of age or older and you must be CannSell Standard certified.


What forms of ID do you accept?

We accept:

  1. i. Valid provincial driver’s license or out-of-province photo driver’s license
  2. ii. Canadian Armed Forces Identification Card
  3. iii. Valid Passport
  4. iv. Certificate of Indian Status
  5. v. Canadian Citizenship Card
  6. vi. Permanent Resident Card issued by the Government of Canada
  7. vii. Photo Card issued under the Photo Card Act of 2008
  8. viii. Bring Your Identification Card (BYID) issued by the Liquor Control Board of Ontario (LCBO)

Please note that in Ontario, the Health Card can only be used as a secondary piece of ID and not as a primary one.

What type of payments does Miss Jones accept?

We accept Visa, Master Card, American Express, Debit, Cash and Miss Jones Gift Cards.

How much product can I order at one time?

As per the governmental legislation, we do not sell more than 30g of dried cannabis (or equivalent amount of another kind) to a person in a single visit.

How do I purchase cannabis?

You can come into one of our locations and talk to one of our staff members who can assist you in purchasing cannabis.  You can also order through our website and pick up your cannabis at one of our locations.

How do I buy cannabis online?

You can log on to, find the location nearest to you and click SHOP. From there, you can browse and purchase all our available products. Once your order is complete, you will receive a text message (if you have provided your cell phone number when ordering) when your order is ready for pick up.

What is your return policy?

We offer a 7-Day Refund Policy on all orders of cannabis products, accessories, and merchandise. Customers may return any product in its original condition for a full refund within 7 days of purchase. The customer will be refunded via the original payment method used for the purchase:

  1. i. Cannabis Products: Must be in original packaging, unopened, with the government seal still intact
  2. ii. Accessories: Must be in original packaging, unused, and in original condition
  3. iii. Merchandise: Must be in original packaging (if applicable), unworn, and in original condition

We require the original receipt and proof of payment in order to process the refund. Customers without their original receipt and proof of payment will not be eligible for refund. All refunds will be processed on the original payment method used.

What is your Gift Card Program?

We offer gift cards in denominations of $25, $50, & $100.
Cards can be used multiple times until the balance is $0. We cannot offer cash for the remaining balance on a gift card.
They cannot be reloaded.
These gift cards can be purchased and redeemed at any of our Miss Jones locations
You can use the gift card for the purchase of any product that is available in the store including cannabis. You cannot use the gift card for online purchases.
We can not refund the purchase of a gift card.
Our gift cards do not expire.


What is the difference between Indica and Sativa?

Cannabis Indica and Cannabis Sativa are two different subspecies of the genus Cannabis. The general perception is that Indica strains primarily provide a body high, while Sativa strains give mainly a cerebral head high however, the different effects people feel from cannabis are likely more accurately attributed to cannabinoids and terpenes, compounds found in the cannabis plant, rather than from different strains.

What is THC?

THC is the acronym for Tetrahydrocannabinol which is a cannabinoid that exists in cannabis. It is the main psychoactive compound that is responsible for the “high” feeling experienced after consumption.

What is CBD?

CBD is the acronym for Cannabidiol which is a phytocannabinoid. It is one of the 113 identified cannabinoids in the cannabis plant and accounts for up to 40% of the plant’s extract. Unlike THC, which is the major active ingredient in cannabis, CBD is not psychoactive.

What Are Cannabinoids

Cannabinoids (THC & CBD among others) are the chemical compounds secreted by the cannabis flower. The effects felt from cannabinoids are from an imitation of compounds our bodies naturally produce, called “endocannabinoids”. The Endocannabinoid system in the human body is largely comprised of endocannabinoids, receptors, and enzymes that are believed to help regulate a variety of functions in humans including sleep, mood, memory, appetite, reproduction, and pain sensation.

What are Terpenes?

Secreted in the same glands that produce cannabinoids like THC and CBD, terpenes are aromatic oils that colour cannabis varieties with distinctive flavours like citrus, berry, mint and pine. Not unlike other strong-smelling plants and flowers, the development of terpenes in cannabis began for adaptive purposes: to repel predators and lure pollinators. There are many factors that influence a plant’s development of terpenes, including climate, weather, age and maturation, fertilizers, soil type, and even the time of day. Terpenes may play a key role in differentiating the effects of various cannabis strains, but more research is needed.

What is Vaping?

The process of vaping cannabis involves heating cannabis flower or concentrates to a temperature that turns the active compounds (cannabinoids and terpenes) into vapour. Most vaporization devices are engineered to heat cannabis products just below the point of combustion, which ranges between 180 to 190 Celsius.

Are Edibles Sativa or Indica?

Edibles could be Sativa, Indica, or a hybrid of both.

Health and Safety

What measures is Miss Jones taking during the Covid 19 pandemic?

Only a limited number of guests are allowed into the store at one time to ensure we can enforce social/physical distancing.